OUTSTANDING WOMEN
Mary E . Noons
Senior Executive Vice President and Chief Retail Lending Officer
The Washington Trust Company
Mary joined The Washington Trust Company in 1992 to help finance the dreams of local Rhode Islanders . Her thirty year career in retail lending has shaped her approach to the customer relationship — mindful that each consumer has a unique story that deserves to be heard .
This core value has permeated Washington Trust ’ s 222-year-old history and is a purpose that Mary will continue to champion as the bank enters its next phase . In April 2023 , Mary begins serving as President and Chief Operating Officer of the Corporation and the Bank , becoming the first woman in this role .
During her tenure at Washington Trust , Mary has earned respect across the bank as a strategic leader who has introduced new processes and technology to measurably improve the customer experience . These innovations have enabled employees to provide faster and more reliable service for customers , without sacrificing the high-quality personalized service for which Washington Trust is known , driving business growth and customer satisfaction .
A Rhode Island resident , Mary is an active member of the “ Women United ” group at the United Way of Rhode Island and serves as a board member for the RI Academic Decathlon .
23 Broad Street , Westerly , RI 02891 washtrust . com
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Our mission is to ensure customers never feel like they ’ re just a transaction ; we want them to know it ’ s personal for us too . Our legacy has been built on this respect , and it only continues if we maintain an authentic connection with the communities we are serving .
”– Mary E . Noons
RHODE ISLAND MONTHLY l MARCH 2023 97