Manufacturing and Engineering Magazine Volume 420 - September 2015 | Page 57

Hays hampers.qxp_feature 2 06/08/2015 12:20 Page 55 MANUFACTURING & ENGINEERING HAY HAMPERS France and Italy. Trust. Hay Hampers believes that only the best will do - from vineyard and specialist food producer to the gift delivered on time. For Hay Hampers, customer care is paramount for loyalty before profit because “Our goal is to keep our customers for a lifetime”, states Gabriele Da Re, Managing Director at Hay Hampers. “We are a family-run business and we pride ourselves that we offer a friendly, helpful personal service. No call centre will reply to your questions but one of us, all sharing the same company values and targets,” comments Gabriele Da Re. Hay Hampers' small, family dimension allows it to create custom made gifts and bespoke services for corporate buys. “We are Hay Hampers is particularly proud of its wide range of gifts containing fresh produce such as artisan cheeses launching a brand new, stylish packaging for Christmas 2015,” explains Gabriele Da Re, “Which can be successfully personalised with a company logo and a message to suit both budget and customer’s specification. Once the contents are consumed, the carton box will become an elegant complement to your existing home furnishings. The same thing can be achieved with a timeless wicker basket or a wooden box, which can be supplied with a posh leather tag, a metal tag or an engraving and can be easily reused with just a bit of imagination.” www.hampers.co.uk MANUFACTURING AND ENGINEERING MAGAZINE 55