Manchester Life 2020 | Page 91

Colorful vintage signs line the walls of the front office of the Wilcox
Ice Cream factory in Sunderland. The signs paint a vivid portrait of
the history of an iconic family-owned business. A framed receipt of
a transaction between the Wilcox family farm and the Equinox Hotel from
1889 rests in a prominent alcove, paying homage to the early origins of their
dairy business in the 19th century.
The Wilcox family first settled in Vermont in the early 1800s in Sandgate. In
1928, just a little more than a century later, third-generation Wilcox family
members Dutch and Roger Wilcox began making ice cream. Refrigeration
technology was still in its early development back then, so their ice cream
was made in small, on-demand batches with ice that was harvested during
the winter from nearby Equinox Pond. Many things have changed since
those early days, but after all these years, not only is Wilcox Ice Cream
still faithfully serving Vermont and neighboring states with their delicious
products, but they have also prevailed over enormous adversity and come
back stronger than ever. They have taken their business in new and exciting
directions—all while remaining an honest, family-owned company founded
on hardworking Vermont values.
In 2001, a tragic fire destroyed the milking plant and ice cream–production
facility at the old Wilcox Ice Cream factory. Much was lost on that day, but
the Wilcox family never lost hope. After vowing to find a way to continue
carrying on their legacy of ice cream excellence, they moved to four different
locations in Vermont, to upstate New York, and to Massachusetts during
the 14 years following the calamitous fire in order to continue making their
ice cream true to their recipe. In this time of transition, fourth- and fifth-
generation family members Howard and Christina Wilcox worked 20-hour
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