Manchester Life 2020 | Page 17

They learn valuable customer service skills that Joe says “help [customers] feel good about themselves when they walk into a hardware store.” can come together. Where they can feel at home. If we could maintain that feeling in all of our locations, I would really like that.” When speaking on what the future will bring for rk Miles, Joe looks to his son Henry for inspiration in the same way that his father looked to him. Henry has an optimistic vision for the progression of the family business and according to Joe, envi- sions rk Miles becoming even more of a central meeting place for local businessmen and homeowners. For rk Miles, the key to sustained growth and prosperity has been com- munity connection and consistency. By employing local residents and providing excellent customer service and high-quality goods at an honest price, they increase the quality of life and prosperity of the local construc- tion business owners and townspeo- ple who shop at their stores. They have faced countless challenges by remaining flexible, practical, and pa- tient. rk Miles isn’t just helping local contractors and residents build their homes, they are helping to build a better future for Southern Vermont’s economy and community. Joe is enthusiastic about his son’s contributions, and says, “It’s great to have a young person’s perspective on a business. He’s got great ideas. He’s big on making a place where people LODGING THE LEGEND LIVES ON For nearly a century, generations have shared stories and created memories around our historic fire pit. Now it's back. Join us at the newly-restored lodge, restaurant and event space for your next authentic Vermont getaway! DINING more information Visit rk Miles’ Manchester Center location at: 618 Depot Street, Manchester Center, VT 05255 And visit rkmiles.com for a list of other locations. To listen to the extended audio interview with Joe Miles, go to VT Voices at oldmillroadrecording.com EVENTS ALL-COMERS WELCOME. RESERVE TODAY! SEESAWSLODGE.COM 3574 ROUTE 11, PERU, VT manchester life magazine 2020 15