They learn valuable customer service
skills that Joe says “help [customers]
feel good about themselves when
they walk into a hardware store.” can come together. Where they can
feel at home. If we could maintain
that feeling in all of our locations, I
would really like that.”
When speaking on what the future
will bring for rk Miles, Joe looks to
his son Henry for inspiration in the
same way that his father looked to
him. Henry has an optimistic vision
for the progression of the family
business and according to Joe, envi-
sions rk Miles becoming even more
of a central meeting place for local
businessmen and homeowners. For rk Miles, the key to sustained
growth and prosperity has been com-
munity connection and consistency.
By employing local residents and
providing excellent customer service
and high-quality goods at an honest
price, they increase the quality of life
and prosperity of the local construc-
tion business owners and townspeo-
ple who shop at their stores. They
have faced countless challenges by
remaining flexible, practical, and pa-
tient. rk Miles isn’t just helping local
contractors and residents build their
homes, they are helping to build a
better future for Southern Vermont’s
economy and community.
Joe is enthusiastic about his son’s
contributions, and says, “It’s great to
have a young person’s perspective on
a business. He’s got great ideas. He’s
big on making a place where people
LODGING
THE LEGEND LIVES ON
For nearly a century, generations have
shared stories and created memories
around our historic fire pit. Now it's
back. Join us at the newly-restored lodge,
restaurant and event space for your next
authentic Vermont getaway!
DINING
more information
Visit rk Miles’ Manchester
Center location at:
618 Depot Street,
Manchester Center,
VT 05255
And visit rkmiles.com
for a list of other locations.
To listen to the extended
audio interview with Joe
Miles, go to VT Voices at
oldmillroadrecording.com
EVENTS
ALL-COMERS WELCOME.
RESERVE TODAY!
SEESAWSLODGE.COM
3574 ROUTE 11, PERU, VT
manchester life magazine 2020 15