MAL692025 Breaking The Curse Of Vanity Metrics | Page 52

was meticulously updated, color-coded, and reviewed every quarter. Every meeting ended with the same reassurance:“ All risks have been identified and are being managed.”
But when we began sitting in on their board and management sessions, something immediately stood out. The process had become a ritual. Managers spent hours explaining risk ratings and control updates that barely changed from the last quarter. The board listened politely, asked procedural questions, and moved on. It felt thorough but not alive.
During one particularly long review, I remember leaning over to a colleague and whispering,“ We are managing the register, not the risk.” That moment triggered a deeper conversation with management about what was really happening on the ground.
We suggested trying something different. Instead of starting with the register, we asked the team to visualize their top ten risks not as a list, but as a movement chart: which risks were rising, which were stable, and which were declining. Within minutes, the tone in the room changed. The head of credit suddenly realized that their portfolio-at-risk( PAR) trend, which had been labeled“ stable” on the register, had actually been creeping upward in one region for three months. It wasn’ t captured as a“ new risk” yet it was buried inside the averages.
We pulled real data from their loan management system and built a simple dashboard prototype right there in Excel. It showed regional PAR, loan officer performance, and repayment stress indicators. What had been invisible on the register now jumped out visually one branch was clearly showing signs of early distress.
The board chair looked up and said quietly,“ If we had seen this six months ago, we might have acted earlier.” That single comment summed up what many boards struggle with the difference between a list of risks and a live understanding of where those risks are moving.
Encouraged by that moment, we introduced a small predictive model. Using historical data, we showed that when rainfall dropped below a certain threshold in specific counties, repayment delays tended to spike within two months. It wasn’ t perfect science, but it was enough to get the board thinking differently. For the first time, they began discussing what could happen next, not just what had already occurred.

In the same way that a good house needs both a solid foundation and strong walls, boards today need the risk register for structure and the dashboards, forecasts, and scenario discussions for insight. Together, they turn risk oversight into something more practical, current, and genuinely useful for guiding decision-making.

A few months later, when drought warnings came out, the institution quietly adjusted its lending patterns in those areas, restructured a few vulnerable accounts, and offered short-term recovery products. The result was tangible fewer defaults, a better liquidity position, and an overall calmer board discussion when the crisis hit.
What struck me most was not the technology itself but the mindset shift. The same institution that once approached risk as a compliance checklist now used its dashboard in every board pack. Instead of reading out each risk line by line, the CEO would open with three visual slides showing what had changed, what was emerging, and what was under control. The board no longer asked,“ Are the controls in place?” they asked,“ Are we ready if this trend accelerates?”
It became a turning point. Later, one director said to me,“ For years we thought we were managing risk, but really, we were managing comfort. This makes us uncomfortable and that’ s good.”
That experience confirmed for me that the evolution of the risk register is not just theoretical. I have seen it happen in real institutions, with real people, and real consequences. When boards see risks come alive through data and visualization, they stop ticking boxes and start steering.
Moving Beyond the List
In most of the board discussions I have been part of, there is usually a moment when something changes in the room. It is when we shift from talking about a long spreadsheet of risks to something more visual and immediate. You can almost sense the collective relief when the conversation moves from a static list to a tool that helps the board actually see what is happening. That is what I have come to think of as the move from a traditional register to what I call living tools of risk
oversight.
One of the most practical examples is the risk dashboard. I often describe it as being like the dashboard in your car. It does not show every detail about how the engine works, but it highlights the key things that matter for the journey. Are we running low on fuel? Is the engine overheating? Are the brakes responding well?
In the same way, a good risk dashboard brings clarity. It shows which risks are stable, which ones are warming up, and which might require immediate attention. In one board meeting I attended, when a dashboard was first introduced, a director said, half-jokingly,“ Now this I can understand.” That comment captured an important truth. Many directors are not interested in page after page of risk ratings. They want something that allows them to grasp the situation quickly, so they can focus the conversation on what really matters.
Then there is predictive analytics. The term can sound intimidating, but in practice it is simply about using data to anticipate where risks might appear next. I usually compare it to a weather forecast. You may not know the exact minute it will rain, but you can see the clouds forming and decide to carry an umbrella. Predictive tools help boards have forward-looking conversations. Instead of discussing only the risks that are already visible, they begin to explore the ones that may be taking shape.
Another approach that more boards are starting to use is scenario modeling. This is where the discussion turns to“ what if” questions. What if a cyber-attack occurred during the peak season? What if climate shocks disrupted our supply chain for half a year? What if one of our main funding partners withdrew support unexpectedly?
These questions may sound hypothetical, but they are often the most useful ones a board can ask. Scenario models are like rehearsals
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