EMOTIONAL INTELLIGENCE
Why Emotional Intelligence
By Joe Nyutu
Remember the secret of success is not what they taught you in school . What matters most is not academic excellence , not a business school degree , not even technical know-how or years of experience . What distinguishes star performers from the mediocre is emotional intelligence .
Emotional Intelligence refers to the capability of a person to manage and control his or her emotions and possess the ability to control the emotions of others as well . In other words , they can influence the emotions of other people also .
May I remind you that emotional intelligence is actually a set of skills that anyone can acquire , and in a practical guide , according to a renowned researcher and author Daniel Goleman , Emotional Intelligence is a very important skill in leadership . It has five main elements : selfawareness , self-regulation , motivation , empathy , and social skills .
What is self-awareness ?
If you are self-aware of what you are going through , you would be in a better position to understand others , and appropriately affect people around you . It also means you are aware of your strengths as well as weaknesses . When you experience anger , hold that moment and think what made you so angry . Keeping a journal always helps .
What is self-regulation ?
Self-regulation is the next step wherein you think before speaking . It is an important aspect where you can regulate yourself . This will impact others in a
The higher a person ’ s position , the more emotional intelligence matters - it is crucial for successful leadership . It is the essential ingredient for reaching and staying at the top in any field , even in high-tech careers . And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today - and the future . positive way rather than negatively . Hold yourself accountable in case you make a mistake , and try to remain calm in every situation .
What is motivation ?
When you are motivated to do a series of tasks you will be in a better position to influence others . Work towards your goals consistently . Show your employees how the work is done and lead by example . Even if you are faced with a challenge try and find something good about the situation .
What is empathy ?
When you are able to put yourself in other people ’ s shoe and think about a situation , it is known as empathy . Every successful leader should know how to empathize with others , if you want to earn their respect .
What are social skills ?
The last aspect is social skills and it is one of the most important aspects . Social skills are all about communicating your point of view to others . You are able to build a rapport with others which makes the relationship more comfortable .
The higher a person ’ s position , the more emotional intelligence matters - it is crucial for successful leadership . It is the essential ingredient for reaching and staying at the top in any field , even in high-tech careers . And organizations that learn to operate in emotionally intelligent ways are the companies that will remain
74 MAL40 / 21 ISSUE