MAL39:20 | Page 52

COVER STORY

Business Evolution

By Marketing Africa Crew

It is the work of marketing to define the customer segments , create a value proposition , determine the channels , foster customer relationship , identify the revenue streams and the key resources and activities needed , source partnerships and establish the cost structures .

50 MAL39 / 20 ISSUE

What is clear is that marketing executes the business strategy and marketing is in turn affected by the changes that occur in the business due to a successful completion of a strategy of otherwise . Marketing is both a catalyst of business evolution and a reactor to business evolution .