IN THIS ISSUE
02
FIRST WORD
10 12
04
MEDIA SCENE
CROSSFIRE
COMPLACENT MARKETING
16
18
22 24
26
30
PERSONAL DEVELOPMENT
GYN CHRONICLES
MARKETING HEALTHCARE
REAL ESTATE CUSTOMER EXPERIENCE CUSTOMER EXPERIENCE
34
36 38 40 42
44
iNNOVATION
iNNOVATION LEADERSHIP LEADERSHIP STRATEGIC COMMUNICATION PUBLIC RELATIONS
58 58
60
62 64
CONSUMER BEHAVIOUR
COACHING
MARKETING EVOLUTION
MARKETING
CREATIVE INDUSTRY
66 70
74 78 80 82
PERSPECTIVE
CREATIVE INDUSTRY
RAINMAKERS
CRISIS MANAGEMENT COMMUNICATION SME MARKETING
84
88 90
LAST WORD
CORPORATE POLITICS
CREDIT MANAGEMENT
SPORTS MARKETING
PARTNERS
CONVENTION CENTRE