MAL37:20 | Page 12

CROSSFIRE Resilience: Bouncing Back Post Pandemic By Herman Githinji Our world changes so quickly these days. The training and education you receive in school might help you attain the skills required to actually do your job, but there is more to success than that. These days, it’s soft skills that set you apart from the pack. When everything around you is uncertain and changing quick, two traits most important are resilience and sustainability. Resilience may not be discussed quite as much as sustenance, but it’s equally important. When you appreciate the impact that resilience could have on your life and your business, it becomes a priority. There is not a single person who is handed victories a hundred percent of the time. It is difficult to fully commit to long-term goals and expect that we will always achieve success. Some of the most successful people in the world are the ones who have failed the most. For a decade now, businesses have emphasized how successes and gains can be replicated in the long term. While they chased sustainability, they forgot to think and plan for setbacks and adversities. We manage companies to overcome risks but not to bounce back after a mega calamity. Resilience is all about how well you’re able to adjust to changes in the world around you. Resilience is our ability to bounce back after we have struggled, faltered, or failed. It is being able to pick ourselves up, dust ourselves off, take a moment or two to re-collect ourselves, and then get back to the business of pursuing our goal. It involves lots of optimism. Resilience isn’t removing the adversity, but it allows you to take it on the chin, and be able to bounce back with greater ease. We cannot have effective sustainability without considering resilience. Resilience has two facets to it; the ability to hang on during difficult times, and the ability to spring back after a rough patch. I am worried that some businesses that were very successful before the Covid-19 pandemic may find it really hard to survive the current lockdowns and afterward, to quickly come back to their pre-Covid performance levels. Bad things will happen. Covid happens. But social insects may provide some inspiration. According to Eliza Middleton in her article, “What Social insects can teach us about resilient infrastructure,” accidents, natural disasters, and random or targeted attacks can cripple human infrastructure. Our transportation There is not a single person who is handed victories a hundred percent of the time. It is difficult to fully commit to long-term goals and expect that we will always achieve success. Some of the most successful people in the world are the ones who have failed the most networks, supply chains, and communication networks are increasing in size and becoming more complex as our populations grow. How do we protect those networks from becoming vulnerable and failing? Social insects, such as ants, bees, and wasps, live in a common nest site. They work together to raise nest mates, they have one (or a few) “queens”, they have fertile females (the queens) that produce all of the nest mates, and they have overlapping generations, with young and old individuals living together. The individual within a nest behaves a bit like a neuron in a brain. They interact and react to the behavior of the closest neighbors living within the nest. This social behavior can lead to impressive feats, such as termites building large mounds or ants working together to form bridges or rafts. It also provides the nest with a certain amount of resilience when faced with disruptions. By working together, these small insects are able to fix a small failure before it becomes a large failure. Three factors that lead to social insect resilience are decentralized control, redundancy, and job-switching behavior. In insect societies, there is no leader and no blueprint. This decentralized control means every individual is essentially replaceable, allowing colonies to be resistant to the loss of individuals. Also, damage to the system - the colony - can be dealt with as it happens, without the need for time-consuming communications with managers. There is no secret recipe to becoming 10 MAL37/20 ISSUE