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East Africa, my team and I ensure that the solutions we recommend are best suited to our market. We collaborate with the best scientists globally to develop solutions that best suit us. We actively participate in product development by trialing products that are in development, eventually leading to registration of the products that have been certified to fit our market. We have a fantastic pipeline of new products in our future offers. I can say that we remain committed in getting farmers the very best solutions and our planned innovation pipeline will delight them. Farmers have come to trust the solutions Syngenta brings and our commitment is that we shall continue bringing the best solutions into the future. What is your unique value proposition? Syngenta is the global leader in our category of products. Therefore, we deliver the best technologies to farmers. This is something that we remain focused on and passionate about. In addition, we have highly qualified field teams that help our farmers update their agronomy practices. By upskilling farmers, they appreciate the role that our technology delivers and in turn they get to increase their yields. I also mentioned our focus on innovation, this is innovation at a product level but also technologies that will shape the future of agriculture. We bring to farmers knowledge on digital agriculture and precision farming that will further improve their yields. We seek to create win-win relationships because these are sustainable and put our customers at the heart of what we do. In a nutshell, with Syngenta you can be sure you are getting worldclass technology and worldclass service that is suited to the local needs. Who is your direct target market? What is your typical route to market like? Syngenta works with the wide network of distributors and agrovet outlets across the region with the aim of delivering solutions to farmers. At the end of the day, what we do at Syngenta comes to life at the farm. Not many people realize how precise farming is, because in farming time is of essence. For instance, planting late, weeding late or even harvesting late means reduced yields. In the same way, the farmer needs to apply their crop protection products at the right time. Delays can completely wipe out the crop. Hence, the network of Agrovets help us be at arm’s length to the farmer, so that he or she gets the solution when they need it. We work directly with both large scale and small holder farmers. We have Syngenta field advisors who are qualified agronomists who support the farmers at every stage. Our product range cuts across a variety of crops, from staples such as maize, rice and potatoes, to vegetables, cereals and ornamental crops such as flowers and lawns. You can be sure that if it is something that is being grown, Syngenta has a role to play. How do you involve your key market in infusing more value in your solutions to their challenges? How would you rate your product uptake? Syngenta is the market leader in crop protection globally and in the East Africa region. We believe that this is testament of the trust we have earned over the years. Farming is not a game of chances. A failed crop has significant impact on the livelihoods of many families. Many crops provide harvest opportunities either once a year or twice a year. Therefore, it is critical that we help farmers get the most of their land because failing to do that means a family will be unable to meet their needs for a year. This is the reason that agriculture is very closely related to poverty alleviation. Agriculture employs about 80% of the working population in East Africa. Therefore, very intricately connected to the GDP growth in the region. Last year when the region was affected by drought, it resulted in reduced growth of GDP. For instance, GDP for the first half of 2019 was impacted by -1% from initial projection of 6.5% to about 5.6% according to World Bank figures. While we are proud of the trust that farmers have bestowed us enabling us to be leaders, we believe in collaborating with them continuously in order to update and revise our product range and to ensure we have the most competitive and effective range of products in the market. What key challenges do you face as an organization in fulfilling your set goals? What in your view would give you more impetus to in delivering on your mandate? The world is never short of new challenges such as the Covid-19 Pandemic. There are several challenges that we must navigate, however I would like to indicate 3 challenges as I cannot enumerate all in this interview. Firstly, climate change is a huge challenge to farmers globally and specifically in this region. More than 98% of all agriculture in the region depends on rainfall. Therefore, uncertainties in the weather will continue to affect agriculture. Recently you have seen reports of drought in early 2019 and excess rains this year that has resulted in flooding in some parts of Kenya and Uganda. Climate change poses an opportunity to increase the proportion of irrigated farmlands. We are fortunate to have a good number of permanent rivers that we can tap to provide irrigation. Secondly, farmers need capital to take up new technology. In order to invest in irrigation systems and use the technology that Syngenta provides, there is need to ensure the farmers can secure funding. This is an area that has gained some traction recently but still far from what ideal should be. There has been more growth in Kenya regarding access to funding in comparison to other countries in the region. Whilst governments are making steps to improve the situation, we need accelerated efforts here working with banks and fintechs. The third area that I feel remain critical is knowledge transfer to farmers. The previously established systems through use of extension services has collapsed. Basically, extension services are still inadequately funded in the region. Therefore, many farmers lack information on good agronomic practices. There are many organizations that have come in to fill this gap, but we are still far from where we should be. Without proper knowledge, farmers are not able to improve their farming practices and eventually help them shift from subsistence farming to farming as a business. Current agronomy knowledge will enable farmers to embrace the use of new technology and its role in improving their economic circumstances. At Syngenta, we believe in looking at challenges as opportunities, therefore we engage activities that seek to support farmers manage the risks they face. To give a few examples, in the area of climate change, we have developed satellitebased technology to monitor impact of climate change and compensate farmers in the event of adverse conditions. In the area of access to capital, we partner with banks and fintechs to get these solutions to farmers. We have over the past 4 years been running a financing program dubbed ‘Mavuno Zaidi’ targeting potato and tomato farmers. Lastly, we have a global program, the Good Growth Plan that provides training for farmers on good agricultural practices. In this region, we have trained over 120,000 farmers. We shall continue to play our part in improving farming practice and plan to accelerate this impact when we launch our new 5 year plan on the Good Growth Plan later this year. As a corporate citizen how do you interface with other corporates in the Kenyan business ecosystem? How do you tap into their muscle in helping drive your vision? Syngenta is a member of the key industry bodies that represent the interests of corporates in Kenya. We are members of Croplife Kenya/Agrochemical Association of Kenya (AAK), Kenya Association of Manufacturers (KAM), Seed Trade Association of Kenya (STAK) and KEPSA to name a few. Through these associations Syngenta inputs into the wider business agenda for Kenya. We believe that improvement in the overall business ecosystem, leads to improvements in the overall economy. We are also actively involved in the technical advisory elements that touch on agriculture and food security. The government has clearly called out food security as a specific priority area of development. In this agenda, we have a direct stake and opportunity to shape and support the government achieve its goals. As indicated earlier, our goals are in line with the government agenda. By providing our solutions to farmers we are also directly supporting food security for the region. What is Syngenta’s role in the journey to ensure the dream of achieving food security is realized? Do you share your technical prowess in positive policy formulation with relevant government arms? We collaborate very closely with the government bodies and the Ministry of Agriculture to advance these goals. For example, we have worked with the government to provide technology to control FAW which was threatening the maize yields. In addition, we have continuous consultations on emerging issues such as Locust control to ensure we support the governments agenda. How do you interface with the government both at national and county levels? We are involved in helping both the Kenya National Government and County Governments, providing solutions for farmers through various programs at national and county levels. Since agriculture is a devolved function, we collaborate at a county level with the county Ministry of Agriculture. We are always seeking even more collaboration opportunities because we acknowledge that the task to transform agriculture requires all of us to do the best that we can. The success of food security will be success for the whole country to create a strong and healthy workforce in the region. How have you rewired your team engagement to guarantee your brand promise is sustained amid the pandemic as you ensure their safety and that of your customers? Covid-19 is an unprecedented pandemic in many ways. Due to Covid, we have experienced something that for the first time affected the whole world at the same time. This is a first for many in this generation. We have had to adjust a number of our operations as a result of the pandemic and so far are pleased by the outcomes we have achieved. Firstly, it is important that the government identified agriculture as an essential service. This has helped the industry to continue transacting and supporting farmers. It would have been disastrous if we had shut down agriculture, because we could be facing the dual risk of Covid as well as an impending famine. We have had to support distributors and retailers to continue accessing our products and helped them to supply these products to farmers. Secondly, we had to adjust our marketing activities to reach farmers in a different way. Previously we focused on bringing farmers to see demonstration farms and through practical evaluation of our products. Due to social distance rules, we have had to increase the use of digital means to access farmers and promote our products. During this period the safety of our staff and customers has been paramount. Therefore, we have had to secure PPE and sanitizers for our teams and actively disseminate information to help our customers manage themselves through this storm. Most importantly, we have collaborated with our customers to continue doing business and ensure the farmer receives the products on time. Generally how has the Covid-19 pandemic impacted your operations? Do you see more opportunities in the mix? How do you intend to ride on this to give more value in view of the changed landscape? Any unique lessons from where you sit? Covid-19 I believe will be an inflection point when we look back at history. While I am confident we shall overcome the pandemic, it has raised conversations on the fundamentals of our economy. There are other operational elements that will be permanently disrupted by Covid. The importance of agriculture and food security has been highlighted. As a result of the pandemic, the number 1 need that people have is the need for food. The same is the case globally. Reports from other parts of the world clearly indicate this to be the situation in developing and developed economies alike. Therefore, it is a clear indicator that people will need food. The need for food shows the firm 14 MAL36/20 ISSUE