MAL36:20 MAL36 | Page 2

IN THIS ISSUE WASHING HANDS Washing your hands using liquid soap and warm water is one of the best ways to help stop germs spreading around your home. 02 04 CROSSFIRE FIRST WORD 06 12 COPRORATE SCENE - Kenic COPRORATE SCENE -Syngenta 18 20 22 24 26 30 1 2 3 4 SURVIVING THE STORM PENSION CRISIS UNIVERSAL HEALTH CARE GYN CHRONICLES CUSTOMER EXPERIENCE COMPLACENT MARKETING 32 36 40 46 56 60 Wet hands with warm water. Apply a small amount of liquid soap. Rub palms together (away from the water). Rubs fingers and thumbs, and the bits between CONSUMER BEHAVIOUR REAL ESTATE FROM WHERE I SAT PUBLIC RELATIONS AFRICAN SME'S TALKING POINT 5 6 7 8 62 64 66 68 72 COACHING INNOVATION NEW WORK ORDER MARKETING EVOLUTION EMOTIONS & MARKETING Rub nails on palms. Rub the back of each hands. Rinse with clean, running water. Dry thoroughly with a clean, dry towel. 74 76 78 80 82 84 If soap and water aren’t available and your hands already look clean, you can use a hand sanitiser to help kill the germs on your hands. PLEASE SPREAD THIS MESSAGE TO HELP STOP THE SPREAD OF RESPIRATORY VIRUSES THIS IS A PUBLIC SERVICE MESSAGE BROUGHT TO YOU BY DETTOL SME MARKETING SHARED VALUE RAINMAKERS 86 88 92 PERSPECTIVE CREATIVE INDUSTRY SPORTS MARKETING MARKETING MARKETING HEALTH MATTERS LAST WORD FOR OFFICIAL DETAILED GUIDELINES VISIT WWW.WHO.INT/EMERGENCIES/DISEASES/NOVEL PARTNERS