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supplies and if sales people could not quote prices and complete sales. While these employees may not be Agents of the company able to execute a contract to sell the entire company to someone, they typically do have the authority to bind the company to these daily transactions. If it appears that the employee has authority then their actions bind the company. This appearance can be accomplished by providing the employee with company identifiable forms or stationery, a truck with a company logo, or just having them work from the company office. In all of these cases, it is reasonable for the other person to assume that this employee has authority to enter into the transaction being discussed and therefore the threshold of Authority has been met. Our client’s contract with the debtor is legally binding. It is apparent that as third parties it’s difficult to determine who has authority to sign. Mostly authority levels are internal issues that need to be addressed as such. So now you know a bad excuse versus an unsophisticated business person who is just hoping this excuse will work. So, typically don’t just explain the concept of Authority, but ask a series of questions to learn more about whom you are dealing with while leading the debtor to this conclusion. of credit availability. For example: how many people work for the company, who purchases the office supplies, who makes the sales, where do they work from, do they have business cards or access to company stationery, do they bind the company to these transactions? From there it is easy to explain Authority and volunteer to send them link to information of what a valid contract entails, making your contract a binding one. From that point forward, you will refuse to discuss that issue and get back to the real issue of collecting the money that is legally owed. Simply stated, we no longer take responsibility for our actions that may lead to bad things that occur to us due to our failure to use proper judgment or common sense. We have, and the courts have affirmed, taken the position that unless we have first been warned beforehand that responsibility falls on the other person or company. But even then that does not prevent anyone to continue to place the blame on others rather than take the responsibility for their actions that cause bad things to happen to themselves and/ or others. Already collection agencies and advocates are required to put a notice on their written communications to debtors that the purpose of their letter is to collect a debt lest someone confuse the writing as just a friendly greeting to ask how one has been. Perhaps in the near future we will be required to place a warning on the credit application stating that applying for or obtaining credit can be a detriment to ones' financial health or that too much credit can lead to insolvency and/or a poor credit rating. Or perhaps placing a notice on an invoice or statement of account that payment made beyond the terms shown on the bill could lead to a reduction or loss At what point do we, as a society, start recognizing that we have choices and free will and use common sense, start accepting the responsibility for our actions, and stop pointing the finger at others for our poor judgment? Wasilwa Miriongi is a Certified Credit Professional currently working as the Managing Director, Del Creder Credit Management Limited. You can engage him on this or related matters via email at: WMiriongi@gmail.com.