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potential for finding new customers. Additionally, with over 1.5 billion sites online, it is essential to be able to stand out from the crowd. The best form of digital PR strategy is to build and empower a strong commu- nity of online supporters. By doing so, you can harness the collective influence of your brand community to leap to your defense should push come to shove. An effective link-building strategy works because search engines like Google prioritize sites which demonstrate authority. One of the critical indicators that Google uses is the number of links from reputable sites back to your site. Link building involves outreach to reputable online publications, blogs, and other websites to place articles containing backlinks to your site. including speaking at industry events and pointing attendees back to your online presence. And quality is always more important than quantity. It’s better to have 10 high- quality links than 100 low-quality ones. This strategy also helps to bring more organic traffic to your site, and helps build your audience, sales leads, and revenue. Executed effectively, this process can successfully generate high quality content that a business can publish on own site and media. This, in turn, boosts credibility for subsequent pitches to digital media outlets. Digital Public Relations Outreach Public Relations Strategies in the Digital Age Of course, as with any type of PR, outreach is central to digital public relations. Digital public relations involves researching, customizing, and then pitching content to online publications, digital media, and other websites. This sounds a lot like traditional PR - and it is. What is the role of Public Relations (PR) in the digital age? Should we merely hustle for media coverage while producing corporate annual reports? Well, the answers to these questions may surprise you. It also involves content marketing, which incorporates the owned media in the Paid, Earned, Shared and Owned (PESO) model of PR. For example, according to Gini Dietrich, a lead blogger at Spin Sucks, the number of B2B buyers who read blog content before making a final purchasing decision rose from 66 percent in 2017 to 71 percent in 2018. Additionally, 52 percent of buyers say that if brands package relevant content well, they will be more inclined to revisit their sites since this can help them with product research. Here are 4 tactics to make your digital PR outreach more effective (you’ll notice many of these are adapted directly from traditional PR toolkit): Compiling relevant lists of digital media contacts, and building strong relationships with them over time; Researching sites’ editorial calendars and tailoring your pitches accordingly; Issuing rich media press releases, that work on desktop and mobile screens; and Conducting offline PR activities to support your digital PR, 26 MAL34/20 ISSUE While media relations remains an anchor for the PR professional, Dietrich suggests that the digital components of the communications mix will and has indeed already taken on greater prominence. These include content, email marketing, social media, crisis and reputation management, events, social advertising, and more. Some of the strategies include: #1 PR Professionals should be Brand Storytellers Unlike PR professionals of the past, digital age publicists must tell their corporate brand story without spin. Stalwarts here include Zappos and their story of delivering happiness, Virgin and their larger-than-life founder Richard Branson, and Red Bull’s unforgettable dive from space featuring Felix Baumgartner. Here, you can use the formula of fiction writing to tell your story: Turn your story from idea to concept. An example of an idea is “The rise of healthy fruit-based drinks” while a concept would be “How Company ABC reinvented the concept of breakfast drinks in 1955 by introducing the smoothie”. Notice how the concept opens the door to a more dramatic question. Develop company characters. There are five key elements here: passion (what your audience care about), a protagonist (usually you, your brand or your customer), the antagonist (the villain or “problem” solved by your brand), the revelation (twists in the plot), and the transformation (how things changed thereafter). #2 Creating Shareable and Searchable Content To be a blockbuster on screens large and small, your content needs to be valuable, searchable and shareable. Do the SEO dance with Google: When creating content, consider how your target audience would search for content online. Be mindful of the following: Avoid creating wholesale duplicate content as Google may penalize your search rankings; Use the right URLs, keywords, title tags, meta-tags, and alt-texts (for images), to optimize your content; Stay away from content farms and robots, and black hat practices like keyword stuffing or submission to online directories with low credibility; Look out for content scrapers and content stealers, and determine if it’s worth your while to take action against them; and Understand how the different updates to Google’s algorithm affects search engine rankings. Provide valuable content: The best forms of content - be they blog posts, articles, web copy, ebooks, white papers, newsletters, videos, images, or case studies - are those which provide value. They are trustworthy, written by experts, free of typos/spelling/grammar mistakes, reflect original thinking, and helpful to customers and prospects. By regularly sharing such content, your website will rise in authority on the specific topic and be rewarded by