MAL 31:19 MAL31 | Page 3

IN THIS ISSUE 02 FIRST WORD 06 10 04 CROSSFIRE 14 16 INNOVATION COACHING 36 42 BIG DATA LEADERSHIP CUSTOMER EXPERIENCE 56 CORPORATE SCENE CUSTOMER EXPERIENCE 60 64 70 RAINMAKERS MARKETING EVOLUTION DESTINATION MARKETING 74 HEALTH MATTERS 78 82 CREDIT MANAGEMENT OPINION POLLS 84 CYBER SECURITY 86 NATURE TRAILS LAST WORD CONVENTION CENTRE GYN CHRONICLES PERSPECTIVE PUBLIC RELATIONS 40 28 26 22 18 INNOVATION 32 TALKING POINT COMPLACENT MARKETING 72 88 INSIGHTS TOOLS DESTINATION MARKETING 90 SPORTS MARKETING