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TALKING POINT Wamlambez And Lamba Lolo: Black Swans? By Boniface Ngahu Black Swan According to Lebanese-American author of the books Black Swan and Fooled by Randomness, Nassim Taleb, for an event to be viewed as a black swan it has to be rare and extreme that can be seen through the prism of rationality later on. It has an origin from the new world where swans were always known to be white, when black swans appeared there was a great debate as to whether a swan can be black. Marketing and other professionals are always confused by new phenomenon that easily render them irrelevant. Technology has been a game changer, I recently asked a client why some technician courses have low uptake recently and they told me that the practitioners told them that the technician roles in the past are now performed by technology. The debate as to whether robots will take over human roles is finally being answered by what technology is doing in different industries from banking to marketing. For the sake of this column I don’t want to be a doomsday activist but we have to highlight that marketing and sales are said to be less affected by technology or robots than other industries but the impact is across board. Being multi- skilled and having great soft skills will be important in the future of all industries, with technology taking center stage. Are Lamba Lolo and Wamlambez-Wamnyonyez Black Swans? I want to make a strong argument that these terms or what they represent are black swans. The first point to support this is that they are coming from the new generation and getting serious traction which makes them rare. The generations One of the best strategies or precautions that one can use is allowing the organization and its people to drive themselves. In this I am focusing on self-evolving systems that harness the power of creativity, evolution and free will. Modern corporations must be able to restructure as markets expand and technology evolves. Effective leadership, organizational beliefs, open communication and a guiding vision hold the cornerstone of progress. 10 MAL31/19 ISSUE have a thing with instant gratification and lower attention spans than the goldfish. Keeping up with their state is difficult as they are operating in a multiple screens environment that present them ideal or fake lifestyles of people in social media that makes one to feel like they are the only ones not experiencing awesomeness. The impact of Lamba Lolo, Wamlambez- Wamnyonyez has been phenomenon as they have all gained entry into the international urban dictionary or Google where you can find out what they mean. Lamba Lolo literally means licking a Lollipop, it also means Mind your own business, Wamlambez is a girl and Wamnyonez a boy, for other deeper meanings consult the urban dictionary. The songs related also have millions of views on YouTube, which means that if attention is the new currency, you need to forget the new notes released by Central Bank of Kenya and focus on this new lingua. If you shout on the streets of Nairobi Wamlambez, you will get an instant response which some have hinted it is the new statement of the very elusive cohesion among Kenyans from all over the nation. The point here is that we have a new generation seeking for identity and as marketers we have to pay attention and respond appropriately. But going to rationality part of the black swan concept, one of the aspects of the new generation that stand out is the fact that they are the first generation to experience less success than their parents. This causes a societal stress that needs some solutions. It also causes a sense of