MAL 30:19 MAL30 | Page 44

PERSPECTIVE The Nexus: Where Sales, Marketing And Communication Connect By Walter Chabala "Organizations today have big data but many either lack the capacity to harness, the knowl- edge of understanding what it is or some are just caught up in the matrix and are unable to extract value out of it. The future lies in the organization- al capability of harnessing big data and using it to identify opportunities." 42 MAL30/19 ISSUE "The market is almost like a jungle of some sort; differ- ent consumers with different needs, appeals and values. Whereas some are driven by discovery, challenge and new frontiers, some care more about people’s perceptions of them rather than their own values. So you must be clear on what portion of the jungle you want to serve."