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MARKETING EVOLUTION Event Marketing 101 By Marion Wakahe I n a world of noise and short attention spans, brands now find themselves obligated to be innovative in how they interact with their audiences. Of greater importance is leaving a positive, lasting impression for continued consideration. Events offer the opportunity for in-person interactions or real time engagement, an effective channel for achieving business goals. Events, unlike other marketing communications, allow brands to engage with target audiences on a much deeper level, evoking a wider sense range and stirring emotions. With the opportunity to manipulate sights, sounds and scents, event marketers have the chance to leave indelible marks on audience members. This presents the additional advantage of word-of-mouth sharing, effective because people are more likely to believe those they know and trust. Event marketing is defined as the promotion of brands - products, services or companies, through in-person interactions enabling contact between a company and its publics. The potency that events offer to an organization and its products cannot be gainsaid. streaming, traditional events such as conferences, trade shows, seminars, ceremonies and galas, meet-ups and brand activations are now able to be showcased online. This is in addition to fully web- based events such as virtual events and webinars. Much as most people avoid commercials, they’re very open to new experiences. Additionally, the team representing the brand must be well-presented and of good comportment in order to draw people in and personalize the brand. This meets a primal need to connect and socialize. For this reason, events need to be well planned and executed. Not hosting an event is better than hosting a poorly planned and executed event. The building and cementing of relationships is crucial in the event management space. Whereas product or service offerings can be matched by competitors, the relationships brands have with their target audiences can be highly differentiated here. With most attendees willing to exchange their personal data with organizations (referred to as the admission price), organizations are able to organically grow their database. This database can inform product offerings in future and equally be tapped into to get a better understanding of the market and its needs. The greater the number of contacts an organization has, the greater its competitive edge. Technological advances have resulted in an increase in the types of events that companies can host. Through live On the day of the event, remain upbeat. Take deep breaths, do some yoga, meditate, whatever works to help maintain compo- sure. There’s always something more that could have been done or something that could have been done differently. Leave what’s beyond your control to the hands of your higher power. It’s important to smile because the vibes you give out will be quickly picked by your target audience. 70 MAL28/19 ISSUE In a business to consumer (B2C) context, the benefits that attendees to events realize include: a better understanding of product use, product samples, fun and networking. In the case of a business to business (B2B) context, attendees gain the benefits of trending industry information and practices, networking and meeting with thought leaders. The first question that marketers should ask before undertaking an event is ‘Why should people attend this event?’ It needs to be clear exactly what the attendees stand to gain. Unfortunately, in many cases because marketers get wrapped up in their brands, this critical question is 14 th May 2019 15 th May 2019