Majalah Shift Indonesia - ISSUE 6 2013 December

www.shiftindonesia.com ISSUE 6 - MMXIII IDR 40.000,- Operational Excellence Magazine. Learn, Share, Connect! Toolbox: Implementasi FMEA di Lingkup Pelayanan The Guru: Eiji Toyoda, Sang Inovator Good Practice: 5 Langkah Apple Store untuk Menangkan Hati Pelanggan Business Profile: Continuous Improvement di O-I Glass Indonesia