RESEARCH
Preliminary Background Application resulted in extending the time less qualified candidates remained in the selection process .
A second study evaluated the impact of enhanced notification and follow up communications with candidates on the selection process . To evaluate this , one group was sent the standard email notification of hiring eligibility and next steps in the process . The second group was sent a modified email along with a text message reminder . This group also received an invitation to complete the next step using an online portal and noted the process can be completed in two weeks or less . This was followed up with another text message reminder one week later . likely to submit the application on-line and 56 % more likely to submit the paperwork within two weeks . Otherwise , there were no measurable differences in applicants in the two groups .
In closing , the researchers noted ‘ simplification works .’ Removing sources of friction and utilizing a simpler , standardized application form is associated with less dropout and expedited testing is associated with how long candidates choose to stay in the process and increases the likelihood more qualified candidates will participate .
Participants in the second group were eight percent more likely to submit the paperwork for the next phase , 16 % more
Linos , Elizabeth and Nefara Reisch , “ Thick Red Tape and the Thin Blue Line : A Field Study on Reducing Administrative Burden in Police Recruitment ”, Public Administration Review , Vol . 80 , Issue 1 , ( January / February 2020 ), pp . 92 – 103 .
76 SUMMER . 2021