M1_P2_EN M1_P2_EN | Page 27

Part 1: The importance of planning Executing your business plan Step 5. Evaluation  Be responsive to change:  Listening to customers  Improving service and creating greater value for customers  keeping an eye on the competition,  Scanning the environment for significant changes and opportunities. Export platforms | Module 2: Business plan for export 18/11/2019 | 27