Luxury Hoteliers Magazine 4th Quarter 2019 | Page 61

For Blackberry Farm in Tennessee, it means sharing its heritage and the beauty of nature with future generations. At Awasi Iguazu, delicious means the discovery of people, culture and customs - because travel is about much more than geographical distance. At Gravetye Manor, finding inspiration in an English garden is a delicious journey. This means feeling free and enchanted by what nature has to offer. At La Grenouillère, deliciousness is not only the cuisine presented by the chef but more so how he has learned to create, whether that is inspiration from his childhood or memories of a serene beach. At Asaba, there is an ongoing, almost eternal delicious journey. That is the timelessness of its beauty, which is breathtaking and calming all at once. HOW DO YOU STAY IN TOUCH WITH YOUR GUESTS OVER MULTIPLE TOUCHPOINTS? In an age where digital content is king, we’ve shifted a large percentage of resources away from the production of our printed Guide Book and into various other communication lines. This not only includes social media, paid digital media placements of the brand campaign, and our magazine Instants, but also a new app created to optimize guests’ search for their next delicious journey. Apart from digital, we have also started creating experiential events such as The Joy of Bees, which premiered in London in 2016 and then popped up again in Milan for Design Week. It’s a moment for guests to metaphorically travel to a property through the terroir expressed in each property’s raw, unfiltered honey. It also expresses our properties’ commitment to protecting CREATING JOURNEYS biodiversity DELICIOUS through beekeeping. ‘‘ Be inspired ’’ Instants Magazine Gravetye Manor THE ENGLISH ILHA 61 United Kingdom