12
18
Biologique Recherche
Partners on Wellness
The Omni-Channel Wave Isn’t
Coming. It is already
Hotels are turning to Biologique
Recherche to bring their guests
hyper-customized treatments
and result-driven products
42
Steps you can take right now to
keep your guest’s payment card
data safe
54
Under the Radar Wine
Destinations
How hotels are attracting wine
enthusiasts and foodies along for
the ride
88
24
Payment Security is not a
Luxury but a Must Have for
hotels
62
Meet the Brand Boosters The Power of Branding
Lands’ End has earned its
reputation as apparel and
uniform designer, manufacturing
for over 400,000 businesses Partnering to curate the perfect
consumer experience
94
Imagining the Future of
Luxury Hotel Management Innovation in Luxury Hotel
Experience… Alligators Optional
The perspective of young
hoteliers wanting to make a
difference How technology can create
personalized experiences that
surprise and delight
36
Designing the Ultimate
Guest Sleep Experience
Sleep science explained,
according to a sleep snob
66
Top Five Hacks for a Hospitality
Business to build a better
company culture
Start building a more engaging culture
now with these insights from Shane
Green, President & Founder, SGEi
106
110
Getting out of the Hotel Biz Q&A Archana Bhawan
How luxury hotel companies
are extending brand loyalty and
strengthening their core business
by becoming lifestyle brands Revenue Manager of the Alila
Fort Bishangarh
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Cover Picture Credit
Faena Hotel Miami
Beach
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