Luxury Hoteliers Magazine 4th Quarter 2017 | Page 117

“YOUR PROFESSIONAL RELATIONSHIP NEEDS TO STAY PROFESSIONAL…. NOT PERSONAL”. 1. RECOGNIZE AND REWARD One of your biggest jobs as a leader is recognizing and rewarding. It takes more than an “employee of the month” program or a monthly team meeting where you acknowledge birthdays and anniversaries. The positive feelings created by recognition don’t last between monthly meetings. Recognition is something that has to be done EVERYDAY. Something to consider doing once or twice a year is to send handwritten thank you notes to everyone’s home address. They know you’re busy so when you take the time to do this, it’s powerful. It tells them you care and acknowledges their hard work. Whether it’s in front of their peers, or a quick email to just say “Thanks,” recognition and a thank you are a must. ILHA 117