St Regis
requirement, I had no doubt that we
would meet with success. if you can, you are going to create a
great and everlasting image”.
We have the distinct ability to offer a
transformative, experiential and world
leading guest experience which makes
it exciting and timely to have started
our operations here this year. This is exactly our credo and what we
do so well – we exceed what we say
we are going to do which is one of the
many reasons I decided to both join,
and spearhead our north American
launch.
To quote one of our industry’s icons
and a man who I have had the pleasure
of meeting on numerous occasions –
Mr. J.W. Marriott who so eloquently
stated – “A brand is any kind of
promise. If you deliver what you say
you are going to deliver, and exceed
WERE YOU GIVEN ANY ADVICE
OR WORDS OF WISDOM THAT
YOU STILL CARRY WITH YOU
TODAY?
I have been very fortunate in my 27
years in the United States, the last 20
being in this great industry of ours,
to have had some incredible mentors:
Michael Leven, Vineet Gupta and
Vivek Shaiva, to name just three
people in our industry who have always
been there with sound and honest
advice that has stayed with me every
day.
The best advice, however, that I ever
received was from my father – who
instilled in me the necessity for
honesty and integrity when doing
business.
ILHA 31