SPOTLIGHT
Tricia started at The
Breakers in 1996 as
Assistant Executive
Housekeeper and
is now responsible
for the property’s
four operating
divisions, Rooms,
Food & Beverage,
Event Services and
Recreation, as well as
Marketing, Revenue
Management and
Security. She is
dedicated to uplifting
her staff, believing
that a strong team
is the backbone
of a business and
ultimately, happy
guests.
HOW DO YOU THINK AN
INSPIRED WORKFORCE
INFLUENCES THE GUEST
EXPERIENCE?
The Breakers hires for talent and
values, and trains for skill. Beginning
with onboarding and throughout their
tenure, we reinforce to our team that
they are The Breakers’ greatest asset,
the heart of soul of our organization.
With a natural desire to be of service,
combined with an inspired workplace
focused on fulfillment and well-being,
our associates are intrinsically proud
and motivated to give their best. With
the support and encouragement of
colleagues, our team members create
exceptional experiences unique to
The Breakers, which drive guest
loyalty.
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