Luxury Hoteliers Magazine 3rd Quarter 2019 | Page 9

time for our team members to focus on WOW stories and build a bond with our guests. We are an independent brand with ownership that is present daily and accessible to all team members. We enjoy the opportunity to converse with the team on whatever is on their mind and gain insight on how we can help them further succeed. We implement new ideas quickly, respect each other, and are committed to quality and harmony. ILHA 9