Luxury Hoteliers Magazine 3rd Quarter 2018 | Page 87

ultimately becomes the customer’s experience with the product or service. Preeminent brands are fanatically focused on the symphonic story and its daily execution throughout every experience. Brilliant brands take extra effort. A great brand agency with experience and dedication to your project can be a tremendous asset for these endeavors. In 1988 Dr. Dre made this astute point: Stop and think, before you put some whack bullshit out! It’s not difficult, in fact, it’s kind of simple, to create something funky that’s original. There’s wisdom in that. About the author vision or will you simply develop what we call “stock”? You’ve seen it before, that completely forgettable brochure, that mildly offensive color scheme, the staff member who has no idea why they are truly there. You know…stock! These critical stages of brand development put you on the path to success but they are only pieces of the puzzle. Building remarkable brands truly is a symphonic effort. If you go to hear any philharmonic and only the winds or the brass play, it never feels as emotive or impactful as if the entire orchestra were playing together. The same concept holds true with brands (or in life for that matter). The careful and meticulous planning of these details playing together creates the depth and richness of a given product or service. This then At the age of six, Mark stumbled upon the band Kiss and their album ‘Destroyer.’ From that moment on, he’s been all about brands. What do they stand for? How are they different? What do they say about me? The tribal aspect of brands is inherent in all of us and it fascinates Mark daily. This love of brands gave birth to Smarthinking Inc., A Factory For Brilliant Brands, in 2006. Since that time Mark has developed brands for a myriad of clients including; Whitetail Club, Le Parker Meriden, Congress Hall, The Parker Palm Springs and Shore Lodge. His extensive organizational experience gives him a unique view on branding: for a brand to be a viable success, the brand has to be strategically incorporated into every aspect of the operation. In order to truly differentiate your product, Mark believes that you must THINK CRITICALLY, ACT CREATIVELY™. This guiding thought has developed Smarthinking Inc. a reputation for inventive and imaginative concepts that deliver results. Smarthinking Inc. is a full service brand and advertising agency located in the cultural hub of Miami, Florida, servicing clients across the country. Mark Natale [email protected] 786.373.6077 ILHA 87