Hello Omni-channel.
Imagine engaging guests on the messaging channel of
their choice and measuring their experience in real-time,
all from a unified team inbox.
Loop ® can help your team engage guests via SMS, email,
multiple messaging apps like Facebook Messenger and
Twitter Direct Messages, as well as from within your
native app and website. The Loop Inbox™ can auto-route
conversations to the right team member or department to
ensure fast and convenient service for every guest.
Meanwhile, our sentiment analysis and online and
on-property survey tools can help you measure the
experience at every key moment of the guest journey.
We can even help you recover those at risk in real-time.
It all starts with a simple hello.
Superior Omni-channel Guest Experiences.
benbria.com/hello