42
Belly Up!
Male Wellness under review
56
The Ever Changing Trends in
Hospitality
Aligning your in-room amenities
with your brand and your guest
72
46
How Technology Drives
More Personalized Guest
Experiences
50
2016 European Guest
Experience Awards
Guest centric tech that empowers
staff and builds customer loyalty
ILHA spoke to recent winners
about what makes them so
special
60
64
54
The Leadership Difference,
Managers who Inspire their
People to Want
How to motivate your team to
WANT to do what YOU want
them to do
66
Integrating Hotel Technology
REVIEW
The Luxury of an Upgrade
How to find the right tool for
your business
ILHA evaluates hospitality
products
An innovative approach to
getting results
76
80
The Best Hotel Bars from
Around the World
ILHA Report Back on
Hitech 2016
Travel & Leisure World’s Best
Awards 2016
Favorite hangouts in Australia,
Los Angeles, New York and Las
Vegas
Key highlights you need to
know
Winners – Top Ten Hotels in
the World and Top Fifteen Hotel
Brands in the World
82
Sleep is the New Black
How hoteliers are perfecting the
sleep experience
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