We took on a multimillion-dollar renovation project that reimagined almost every area of the property over a pandemic . This might seem like brilliant timing , and from a guest displacement perspective , it surely was . However , with supply chain issues around the globe , sticking to a schedule was extremely difficult as we were not able to trust delivery schedules . Believe it or not , we are still waiting on a few items from a renovation that was basically completed in May of 2021 . As challenging as it was , we are thrilled with the outcome as it catapulted the property to a new level of modern sophistication while managing to keep its coastal charm and soul intact .
We are certainly not alone in this one , however , keeping up with the ever-changing CDC guidelines surrounding public safety over the pandemic is still a daily topic here at L ’ Auberge Del Mar . The additional training on safety protocols for our guests and team members ranging from cleaning procedures to social distancing and the amount of time spent on communication vehicles such as signage , website updates , guest letters , etc ., and “ PPE ” protocols and protective barriers in various areas has consumed a staggering amount of time and resources .
Sourcing and retaining great team members remain our biggest challenge . It was frustrating to discover that even when we were able to find great talent to join the team , they were reluctant to accept a full-time position . It just seemed like people did not want to or perhaps did not need to work . Keeping everyone healthy and on the job , especially over the Omicron variant spike was the biggest hurdle yet . At times , there were enough people out on quarantine protocols to cripple the operation . At our particular property , we feel like we are on the backside of this spike with our team healthy and ready to deliver .
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