Luxury Hoteliers Magazine 2nd Quarter 2020 | Page 36

ABOUT ILHA Offers Free Hospitality Training during the Pandemic The International Luxury Hotel Association offered their Luxury Hospitality Standards Training Program, in conjunction with Lobster Ink, to hoteliers around the world at no charge during the COVID-19 pandemic. Most hotels had to close temporarily or reduce staff and so The Stables at Hyatt Regency Tamaya Resort & Spa have created a horse rehabilitation program to rescue and help horses that are abandoned throughout New Mexico each year. In many cases the horses are given up nationally, according to the livestock board, and the neglected animals are often abused and mistreated. The Hyatt Regency Tamaya had to postpone their third annual Tamaya horse rehabilitation week fundraiser due to COVID-19 but the public can still support the organization though donations to the program on their had the time to invest in training for their staff and many hospitality professionals chose to use some of their lockdown time to elevate their skills. There are four courses with over 50 lessons that can be learned Hyatt’s Healing Horse Program anywhere, on any device, in multiple languages and ILHA certification is provided on successful completion. Anyone interested in doing the course now can find out more information at https://www. luxuryhotelassociation.org/luxuryservice-standards-training-course/ website. The money raised provides care, food, shelter and training to save these gracious animals and the Tamaya Horse Rehabilitation Fundraiser (501(c)(3) nonprofit also helps to educate the public about the plight of unwanted horses. Serta Simmons Bedding donated 10,000 mattresses to New York City hospitals and temporary medical facilities fighting the COVID-19 pandemic as PPE, ventilators and beds became dangerously scarce as infections spiked. The donation, valued at $2 million, is Serta relief bed 36 ILHA Bed Relief during COVID-19 Talk to us Hoteliers - tell us your story! What interests you? How did you get to where you are today? Share with us, email and send pics to [email protected] being facilitated by Relief Bed International, a nonprofit organization who provides beds to impoverished people and disaster victims worldwide. SSB also offered additional assistance, offering their factories and expansive distribution network, capable of producing up to 20,000 beds per day, at a very low cost. “As the largest American producer of mattresses, Serta Simmons Bedding is committed to ensuring those who are hospitalized have a bed available where they can receive care and heal,” SSB Chairman and CEO David Swift said. “We’re calling on our peers in the bedding industry to join us in addressing this need.”