Luxury Hoteliers Magazine 2nd Quarter 2020 | Page 26

RANCHO VALENCIA RESORT & SPA, SAN DIEGO, CA In light of announcing its temporary closure, the resort is committed to continuing to care for the wellbeing and livelihood of its employees during these unprecedented times with amazing support, including paying its full-time and salary employees during this full one-month closure (this includes full-time servers, housekeepers, front desk agents, and more), donating all perishable food to hourly employees, launching a canned food drive and organizing a partnership with local San Diego nonprofit, ProduceGood, to provide excess fruits and produce from local farmers and residents for employees and families in need of additional support once the ‘shelter in place’ orders are lifted, enacting employee hotlines for consistent communication with each other and more. In addition, Rancho Valencia will be utilizing their social platforms to share wellness and culinary tips from the team with the community - spotlighting everything from easy at-home recipes to how to create your own facial. SANDALS RESORTS INTERNATIONAL Sandals Resorts International (SRI) has offered the Government the Carlisle Inn, a 52-room hotel in Montego Bay, to be used as an incubation center and has helped to finance 40 ventilators at a cost of $20 million JMD to be used to treat COVID-19 patients. Sandals has also decided against laying off its permanent workers, opting to pay 40% of their basic salary and retain benefits such as health insurance and paid vacation despite the temporary closure of all its resorts in the Caribbean. 26 ILHA