Luxury Hoteliers Magazine 2nd Quarter 2019 | Page 3

PRESIDENT’S LETTER Greetings hoteliers, The days are warming up and we have started work on the International Luxury Hotel Association’s upcoming conference at the Four Seasons Hotel in Miami 3&4 December 2019. Our emcee for this year’s event will be Jaclyn Riley, a hospitality brand marketing and communications consultant who launched Kimpton Hotels & Restaurants internationally and oversaw their communications, PR and social media for all their resorts in the eastern U.S. and Caribbean. We are crafting an agenda that will cover the latest luxury hospitality trends you need to know and give you strategies that will work for your property, and your guest. You will discover how to build emotionally intelligent guest journeys, how to equip your team to develop relationships with their guests that drive brand loyalty, the value of time as the new luxury and what asset managers love and hate about pitch presentations. A quick reminder on the benefits of an ILHA Membership, besides staying up to date on the latest trends with our INSPIRE Summits and Luxury Hoteliers magazine. You will be eligible for Vendor Referrals, Complimentary Training with our high-quality online service standards training program in 7+ languages for the entire team, and Access and Share Content that will help you stay on top of the latest trends and innovations in the luxury hospitality industry. You will also be able to share your expertise with our members. To join go to https://www.luxuryhotelassociation.org/ Interested in partnering with us for the conference, email [email protected] Would you like to write for Luxury Hoteliers Magazine? Let Sharon know on [email protected] Keep well and stay in touch Barak Hirschowitz, President, International Luxury Hotel Association ILHA 3