This is where the AVMS story begins,
Audio Visual Management Solutions
started in 1999 by two people
embedded within the audiovisual
hospitality industry. When Hobart
Fugate and Scott Carls decided to
build an organization over twenty years
ago, they knew it would need to be
based on superior customer service
through an authentic approach or
how would they successfully win over
the necessary accounts to grow their
organization into what is considered
today to be the premier hospitality
audiovisual provider in the United
States?
One thing is certain; creating an event company
that honors a profound sense of hospitality coupled
with the ability to create superior experiences is not
easy. Unless, the basis for your customer-centric
hospitality touch, stems from your upbringing. Born
in Texas, AVMS founder Hobart, known as “Hobie,”
grew up in a “State of Hospitality,” Texas that is.
Being raised in the South helped Hobie develop
into a person who truly enjoys being the host. To
this day, Hobie Fugate is dedicated to this humble
approach… Not many CEO’s are so committed to
their upbringing that they prepare breakfast nearly
every day for their team. That’s what Hobie does
for his Seattle-based team. You walk into the office
with fresh eggs and sizzling sausage, seasoning
the air with peppery pork flavors, or if you’re real
lucky, fresh banana bread and its savory baked
scent sprinkling the nearby office cubicles. Now
that’s dedication to practicing what your company
preaches.
When you visit the multitude of AVMS locations
throughout the nation, it’s hard to imagine that
over twenty years ago, two men, Hobie and Scott,
bought a truck, purchased some AV equipment and
started their own venture. It was just two regular
guys in Seattle, Washington, working out of the
back of a truck, servicing high-end hotels and event
space. Yet, they were armed with a promise: meet
and greet each client every day and do not lose
the “never-give-up for your client” enthusiasm;
therefore, Hobie and Scott ensured that each
customer received a superior experience.
26 ILHA