20
YEARS OF
REDEFINING
AND
DELIVERING
SUPERIOR
EXPERIENCES
When you think about hiring an organization to handle audiovisual
services for your next special event, the first questions you think of may
not be: are these people great hosts, do they truly know what hospitality
is? Sure, every AV company has some sort of customer service slogans,
philosophies, and rhetoric, but in reality, technically speaking, customers
want an organization that can successfully plan, staff, build, operate,
and strike their event vision and dream. Unfortunately, many of these
customers only look at the technical know-how of a team and will
learn while onsite that not all event teams understand the meaning of
hospitality. Technical excellence is a big part of a successful event, and so
is hospitality.
24 ILHA