instance, has the most followers of
any Hotel in Croatia.
As mentioned before, the main
connection point to our guests are
our employees, whom we motivate to
communicate and interact with our
guests, but also give them the freedom
to make on the spot decisions and
try wherever possible to satisfy their
expectations.
If I can call it “a connection”, we learn
a lot from our guest and continuously
watch their behavior and also monitor
our guest mix. Being owner and
operator at the same time and not
being squeezed in the boundaries of
a corporate brand, gives us a lot of
freedom to adjust to our actual guests’
need and not stick to a forever fixed
Brand Ideology. The original idea for
Hotel Lone was to be an elite and
stylish Hotel for young achievers,
couples and the “creative class”. After
5 years, I would call Hotel Lone a
“Liberal Hotel” for people who like
contemporary architecture and are in
a certain income group. Children love
the hotel, dogs love the hotel, we have
a mix of couples, singles, families, and
everybody seems to get along great.
So, if I can call adjusting our business
model to our
guest, having a
connection with
them, I think we
are doing quite a
good job.
“Konobars” within walking distance
from our Hotels and even more if you
are willing to drive 15-30 minutes.
In the Brasserie of Hotel Adriatic I
like to sit on the terrace and watch the
harbor, the people on the main square,
and eat a Salad Nicoise, a local salad,
with tuna caught by local fishermen
(who if you come in the morning for
an early coffee you can watch coming
back from sea), which we marinate
ourselves and add some quail eggs.
On other days, I prefer the local
oysters, which come from “Limski
Fjord” which is only 15km away, by
know I even prefer them over “Fine de
Claire”.
How have you interpreted
the current focus on
well