Tomás Feier talks about his life in hotels
I ' m the fourth generation of my family to work in hotels . I was born in a hotel , and I lived my entire life as a kid in the hotel with staff that cared so much about me . So it was obvious that I would pursue a life in hotels . There were some distractions : my older brother had a model train which he drove through different landscapes and I said to myself : “ This is great , I need to be a locomotive driver , because I could have a frequent change of scenery , which was something that I felt I needed to have in the future - but I realised that I could this in the hotel sector .
And yes , it is rather intense , and you have to be passionate about it . Once you love this , it is worse than a virus ; it really never goes away . And there ' s no vaccine for this one .
What experience best sums up your career so far ?
My time in the Dominican Republic was one of the most enlightening from a personal point of view . I was young , I was 23 , 24 years old and it was fabulous to develop an understanding of other people ’ s values and customs , which were very different to my own at the time .
In Samaná it was amazing to talk with somebody who spoke English flawlessly , as the British Prime Minister would , He had learned his English from his parents and his grandparents , because of the history in that area . It ’ s those moments when you come back to reality . And from then on , I wanted to know , my curiosity got a booster and since then I enjoy getting to know people other than their professional talents , where they come from , what moves them in order to help me understand the differences and make good use of these in order to encourage the business and the guest experience .
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