Luxury Hoteliers Magazine 1st Quarter 2022 | Page 61

We serve popular favourites including delectable pizzas and pasta , as our executive chef is Italian and we have a proper pizza oven . We have a selection of grilled meats and seafood , ranging from Australian beef strip loin with steak fries , green peppercorn sauce , and grilled veggies to the catch of the day and Tasmanian salmon fillet with ‘ Romesco ’ sauce , wilted spinach and potato ‘ espuma ’. Our Thai favourites include ‘ Yaam Woonsen Thalee ’, a seafood medley salad with glass noodles , tomato , shallot , chili and lime , ‘ Tom Yaam Goong ’, a hot and sour prawn soup with Thai mushroom , galangal , and cherry tomato , and ‘ Pad Thai Kung ’, comprising wok sautéed flat rice noodles and chili plum sauce , with king prawns , chicken or veggies .
How are you preparing your team for new normals in guest experience ?
Our resort will have a host of stringent health , safety and hygiene measures in place in the wake of COVID-19 .
Our “ 360 degree ” program entails a strict cleaning and disinfection plan endorsed by supplier Diversey , and uses technological solutions to minimize physical contact between guests and staff as well as occupational health measures to identify people at risk and management of possible cases of infection . The program also includes post-COVID-19 standards to ensure the safety of food and beverage , wellness , entertainment and in-room experiences as well as operational guides targeting staff procedures , training and maintenance of facilities .
All of our staff are being studiously trained in these crucial operating procedures and standards to ensure the highest levels of health , safety and hygiene for all of our guests , our staff and our community amid the new normal .
What can guests expect when they visit your resort ?
Our guests can expect a very personalised service . We will contact them before their arrival and ensure
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