1. You Can’t Grow as a Leader if you don’t Develop
Others
Effective leaders help their employees attain their
goals by inspiring, enabling, mentoring, and training
them. Developing a succession plan for all positions
is a big responsibility, but the reward of seeing your
workforce flourish and advance is more than worth
it.
2. Over-Invest in People
Your employees aren’t an expense, they’re an
investment—they represent your hotel and will
drive your organization to success. Over-investing
in your employees can cost a pretty penny, but it’s
vital to your dominance in the hospitality industry.
You’re guaranteed to reap the rewards of over-
investing in your staff.
3. Celebrate Diversity
It’s fundamental to your luxury hotel’s success to
effectively acclimate to the diversity of both your
market and employees.
Celebrate Diversity because it:
• Provides a multidimensional approach to
innovation,
• Offers you a broad selection of candidates to
form a superior workforce
• Boosts your organization’s profitability and value
in the global hospitality industry
• Cultivates an adaptable, receptive corporate
culture
• Is an asset in anticipating and exceeding guest
expectations
• Provides employees who are fluent in other
languages and cultures which helps you attract
more international guests
4. Embrace Change
Change is constant in the hospitality industry and
impacts customers, managers, and employees. So,
don’t let paradigms or opposition to change get in
the way. You’ll be able to identify coming changes if
you take a creative approach by initiating new ways
of doing things and innovative ideas.
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