Luxury Hoteliers Magazine 1st Quarter 2019 | Page 39

SPOTLIGHT The topic “How to Create an Inspirational Destination” is a natural extension of the Inspirato Brand, and a perfect fit for Joey, who joined fellow panelists at the ILHA’s INSPIRE’18 Summit in Las Vegas to explore the various ways in which they make their properties truly memorable. No vacation is identical, neither is the journey, nor the teams working in the background making it happen. HOW DOES INSPIRATO’S MODEL DIFFER AS FAR AS CREATING A MEMORABLE GUEST EXPERIENCE? Inspirato offers more than luxury homes, hotels, and experiences. What really sets us apart is our high-touch service, which begins the moment you join the club. Our Care teams learn all about you—what kinds of vacations you like, who you typically travel with—and cater their vacation recommendations specifically to your preferences. Then, when you go on an Inspirato vacation, our incredible field teams, including Destination Planners and on-site Destination Concierges, work together to plan your perfect trip, making activity recommendations, scheduling all your reservations, arranging for transportation, essentially handling every detail to ensure your trip is effortless. ILHA 39