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THE JOURNEY TOWARDS THE NEW NORMAL
A DHL perspective on the impact of the COVID-19 pandemic on supply chains and logistics
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Contents
Preface
Post-Coronavirus Supply Chain Recovery Page 3 / 28
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THE AUTHORS 3 EXECUTIVE SUMMARY 4 SUPPLY CHAIN DISRUPTIONS 5 TRANSITION TO THE ‘ PRE-NEW NORMAL ’ 6
RESILIENCE
OPERATIONS AND STRATEGY
9
SUPPLY CHAIN CONFIGURATION
11
TIMESCALES AND PLANNING
12
LESSONS FROM JAPAN
13
TRANSITION TO THE ‘ PRE-NEW NORMAL ’
14
DEMAND
JUST-IN-CASE REPLACES JUST-IN-TIME
15
UNDERLYING DEMAND
17
TRANSITION TO THE ‘ PRE-NEW NORMAL ’
18
TRANSPORTATION & WAREHOUSING , WORKPLACE
TRANSPORTATION NETWORKS
20
SOCIAL DISTANCING IMPACT
21
TRANSITION TO THE ‘ PRE-NEW NORMAL ’
22
SUMMARY ACTION CHECKLIST 24 CONCLUSIONS 25 SEVEN LOGISTICS INNOVATIONS TO COMBAT COVID-19 26 ADDITIONAL CONTRIBUTORS , REFERENCES 27
As we write this , the world is still in the middle of a historic pandemic caused by the novel coronavirus SARS-CoV-2 .
This pandemic affects every aspect of our private and business lives :
• the global economy and global trade
• industries and individual businesses
• politics
• the way we live , travel and interact and
• supply chains around the globe .
Many say that this pandemic will change the world forever .
For a post-pandemic world , this crisis will accelerate changes that had already begun , and at the same time unveil new trends and new priorities . As a result , consumers , businesses , and supply chain managers will find themselves in a ‘ new normal ’.
In this paper we outline the shape of the “ new normal ” from a supply chain perspective , in order to help you answer the following questions :
• What are the characteristics of a new normal relevant for supply chains ? How does a transition to a new normal via a ‘ pre-new normal ’ phase look like ?
• What are the post-coronavirus impacts on supply chains and how can supply chain management contribute to future business success ?
• What are the long-term lasting lessons to consider as a supply chain decision maker ?
• What are the actions to be taken and success factors in order to build the resilient supply chain of the future ?
We believe that there is no single solution to the opportunities and challenges ahead caused by the coronavirus pandemic . We therefore invite you , our customers and partners , to discuss those challenges , and to explore innovative supply chain solutions in the near future .
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