The
Quality Assurance Process
What is Quality Assurance?
Quality assurance( QA) is often referred to as the“ police” of the manufacturing world, because some of our duties in QA make us seem like police officers. We enforce dōTERRA standards, such as CPTG Certified Pure Therapeutic Grade ®. However, there are also legal requirements that we enforce throughout each stage of sourcing and bottling our oils. All of our products, whether they are
foods, cosmetics, or dietary supplements, have regulatory requirements in each country where they are sold. These requirements influence and sometimes dictate the labeling, sourcing, and manufacturing processes that result in the end product. In brief, QA has the responsibility to review and approve items such as ingredient, component, and finished good specifications; procedures; manufacturing records; and equipment. This applies to dōTERRA because our internal use oils are labeled as dietary supplements.
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