LIVING "By the Real Estate Leaders" Winter 2017 Issue #11 | Page 11

Exciting New Venture
Although this kind of service is new to Egypt , RE / MAX Property Management assures property owners that this is something that will positively affect their investments . “ We have a strong reputation in the market . Whether it ’ s RE / MAX on a global scale , or Hassan Allam on a national scale . There is significant credibility ”, Mr . Khaled Nasser says . Keeping this in mind , it won ’ t be long before people are made aware of the significant help this will provide for landlords . “ There ’ s a cultural shift that has to take place . Owners of real estate have to get comfortable with a third party managing their tenants . Once they realize that this is a service that can be reliably outsourced , I think the market will quickly realize that it ’ s hugely convenient and allows you to enter the real estate market without having to worry about whether you ’ ve got time to actually manage your investment ”, Mr . Hossam Allam explains .
When property is managed by such reputable entities , this can only reflect positively on it . “ Many landlords try to deal with foreign tenants , if their property is managed by RE / MAX Egypt , this will encourage more foreign tenants to rent their properties , because that way the quality of maintenance and services will be guaranteed , and instead of having to deal with the landlord directly , they will be dealing with us ”, Rida Abdul Rahim , Chief Operating Officer of RE / MAX Property Management , tells .
Landlords ’ Dream Come True
RE / MAX Property Management is all about making the lives of both tenants and landlords easier . Making the life of the landlord easier happens through meticulously customized services . “ We believe that our services will solve a lot of the rental issues present in Egypt at the moment , from a legal perspective and from a tenant / landlord relationship perspective ”, Mr . Khaled Nasser says . The services change in accordance to the landlord ’ s needs . “ We do everything there is to be done with rental properties ; arranged viewings , securing tenants , coming up with agreements , collecting the rent , depositing it back to the landlord ’ s bank account , maintenance , services , and moving in and out inspections . Basically , we will arrange everything on behalf of the landlord , and he gets periodic reports ”, Mr . Reda Abdul Rahim tells .
Customized Service to Property Owners
The services are tweaked and changed to suit the landlords and their property . For example , some landlords are living abroad and need someone to handle their property in Egypt , while other landlords have a portfolio of properties . “ Some full buildings need day to day service . For example , if we ’ re managing an apartment there won ’ t be day to day services requested from the property manager , but if the tenant has an issue the property manager will help them . However , if we ’ re managing a medical building , there will be daily security , maintenance and cleaning needed ”, Mr . Khaled Nasser explains . This customization is done by RE / MAX Property Management to make sure their service is used to its full potential . “ Depending on the scope of work that the client needs , we assess the needs of the project and present the offer accordingly ”, Mr . Khaled Nasser tells .
the property was well maintained or not ? In our case , we retain the security deposits and make an inspection report before the tenant moves in . And when the tenant is leaving , we perform another inspection . So there ’ s a fair mediator here between the landlord and tenant . And if there ’ s anything damaged , it gets deducted from the security deposit and the rest goes back to the tenant ”, Mr . Khaled Nasser says .
Rules and Principles
There is a certain set of rules that RE / MAX Property Management follows when choosing the properties they accept to manage . After all , it is not a haphazard process . “ There ’ s a minimum amount of rental that we can ’ t go below , otherwise it wouldn ’ t justify the cost . The conditions of the properties are very important ; if the property is not in good condition and the landlord is not willing to improve or fix it , we probably will not step into it , and if it has legal issues as well . And the landlord has to gauge with us in a proper legal framework ”, Mr . Khaled Nasser explains .
�o� it �i�� ��ect the �ar�et
When it comes to something as big as RE / MAX Property Management , an increase in investment is expected . The fact that international investment will be made easier should positively affect the market . “ People who may be interested in investing in the Egyptian real estate market but it is too far removed and too difficult to manage , because they need an intermediary between them and the developer and are not there themselves , there ’ s an opportunity to bridge that gap ”, Mr . Hossam Allam concludes . A new project of this magnitude is surely going to positively affect the market . A property management project with the names of RE / MAX and Hassan Allam will encourage many international and local investors to buy real estate in Egypt , which is bound to give the real estate market a positive boost .
Top Quality Service for Tenants
RE / MAX Property Management ’ s services don ’ t only help the landlords , but the tenants as well . A property cared for by RE / MAX , is a property where tenants enjoy quality service . “ The maintenance contract is compulsory for all managed properties , tenants won ’ t wait three or four days to get something fixed ”, Mr . Reda Abdul Rahim continues , “ if they have any issues , there will always be someone to help , rent will be collected by us instead of the tenant going to the landlord and we ’ ll give them the receipts ”. That is not all , there is also the issue of the security deposit . “ In Egypt , we have a problem that the deposit is considered wasted money , because who will judge if
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