Quality and
Safeguards
Commission
The NDIS Quality and
Safeguards Commission is
a new independent agency
established to improve the
quality and safety of NDIS
supports and services.
The contact centre has handled
calls have been general enquiries
about the complaints process.
formed to take complaints about the The Commission sets quality
support and service provided to NDIS standards for providers and requires
participants and help resolve them. them to show how they are meeting
“NDIS participants have the these standards. It is equipped with a
right to be safe and receive quality raft of regulatory powers to use where
services from the providers and compliance enforcement action is
workers they choose to support needed. There is also a new NDIS Code
them under the NDIS,” he said. of Conduct for providers and workers to
“The Commission wants to
empower people to feel they can
speak out about neglect and abuse.”
Approximately 10,000 registered
guide them on what is expected when
they work with NDIS participants.
Complaints about NDIS participant
plans or the National Disability
NDIS providers in NSW and SA Agency (NDIA) itself will continue to
were transitioned to the NDIS be managed by the NDIA.
Commission on July 1.
www.ndiscommission.gov.au
Let us help you
maximise your NDIS
plan today!
When you choose Integra, you’ll get an independent service provider who will give you
expert, unbiased support that works to achieve your goals. We help you, your family
and carers to have choice and control over your NDIS plan through our Plan Management
and Support Coordination services.
Get in touch with our friendly team
1800 696 347
linkonline.com.au
myintegra.com.au
Integra is a trading name of Integrated Care Pty Ltd | ABN 62 149 233 634
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