Lexpress Property Trends Lexpress Property Trends EN Light Version | Page 41

GENERAL ASSESSMENT: PROPERTY SALE ACCESSIBLE TO FOREIGNERS (IRS, RES & PDS) What are the particularities of the Mauritian real estate market regarding property mandates? Mauritius is what we call a “buyer’s market”, meaning that it is the buyer who dictates it. The latter benefits from a wide range of choice, thus increasing pressure on the prices. This specificity comes into play, for instance, in the case of residences on offer to foreigners, with the increase of products now available through different acquisition schemes (from IRS to SCS). As agents, we must adapt and we are committed to proposing the right asset at the right price to purchasers. This trend makes it more convenient for sellers to opt for multiple mandates as they feel that this would make their property known to the maximum number of people. Indeed, we can see that sellers (property developers or private customers) often prefer to have several real estate agencies, finding it more efficient. Is it the case? It is true that many sellers share this point of view. At Mauritius Sotheby’s International Realty, we think that having multiple agencies involved in the process of selling a property can lead to having a bigger — but definitely not better presence on the market. The property is certainly made more visible, but this overexposure conveys a message of urgency which is somewhat negative. Moreover, the information — the displayed price, the sale pitch, the shooting perspectives — often varies from one agency to the next, and thus lessens the chances of having a good marketing strategy and at the same time confuses potential buyers. This technique is also more demanding for the seller, as he/she needs to interact with several persons. It therefore becomes more tedious to upgrade his or her asset’s positioning on the market as well as adapting the marketing strategy. On the other hand, opting for an exclusive mandate means that the agency believes in the product and will leverage the necessary actions to sell the property. Why do real estate agencies favour exclusivity? A real estate agency signing an exclusive sale mandate shows a higher level of commitment to the sale of the property, as this makes it possible for the agency to secure its commission and take less risks regarding its level of commitment. When an agency is in charge of the commercial and marketing strategy from A to Z, it can provide full expertise in terms of platforms and tools used, marketing and price positioning, as well as advice Furthermore, thanks to our experience, we have also understood that it creates a real partnership between the seller and the agency. Other than offering a more fluid discussion with regular progress updates, the agency also works hand in hand with its client to fix a fair price. When the price is in line with the real value of the property on the market, and there is no other agency proposing a different price, it can only facilitate the interaction between the buyer and the agency. What are the requirements when signing an exclusive contract? The terms for the seller are as follows: the client commits not to bypass the agency by selling the property directly or through a competing real estate agency; he/she must consent to the sale at the price set by the mandate, and he/she (as well as the agency) cannot terminate the mandate before the end of the contract. The duration of the exclusive mandate is, of course, negotiable, and is decided through an agreement between the two parties involved. By signing an exclusive mandate, the agency is bound to establish concrete actions, such as the implementation of a marketing strategy to make the client’s product visible, and set up a regular reporting schedule. How do potential buyers view the exclusive mandate? Purchasers are often under the impression that, with an exclusive mandate, there will be less room for negotiation. This is true to a certain extent, but it is also important for them to understand the reasons why this is so and the heart of the matter: when signing an exclusive mandate, the agency will make use of its know-how and understanding of the market to guide the seller towards a fair price. On the other hand, in the case of a simple mandate, the seller himself determines the selling price and often has the tendency to assign it a higher worth so that the price becomes way higher than its actual value on the market. Consequently, there will be more room for negotiation, but with almost the same outcome in the end! Do you, at Mauritius Sotheby’s International Realty, work solely Mauritius Sotheby’s International Realty Contact p.290 “BY SIGNING AN EXCLUSIVE MANDATE, THE AGENCY IS BOUND TO ESTABLISH CONCRETE ACTIONS.” on exclusive mandates? We work on both types of mandates. The nature of the Mauritian market has made it necessary for us to adapt Sotheby’s International Realty’s strategy to the local context, but we most definitely favour exclusive mandates. We accompany our exclusive mandates clients on a more qualitative level: we guide them in the elaboration of a clear sales and marketing strategy; we give them expert advice on price positioning, and we provide them with detailed reports all throughout the sales process Not to forget the property’s unequalled exposure through all of our communication tools and channels. What are your biggest assets to convince your clients to choose this mandate? What advantages to you offer? Being the exclusive real estate agency working on prestigious property developments such as La Balise Marina and Heritage Villas Valriche, we carefully choose and evaluate the properties which we sell. In this search for quality, we design efficient and proven sales strategies for our clients. Our different packages come with various advantages such as property valuation made by a professional appraiser; a marketing plan including both digital and print tools; a professional photo shoot of the property; video editing (360° visit); exposure on our website, on Sotheby’s International Realty’s partners’ websites and on paid and targeted websites; individual e-mailings to our database; a monthly report and many more advantages defined in collaboration with our client-seller. LEXPRESSPROPERTY TRENDS 115