A MESSAGE OF REASSURANCE FROM ABC MOTORS AFTER SALES
“We’re here to ensure that our customers have the support
they need to get through these challenging times.”
I
t’s been over a month and even more for some, life and business have come to a screeching halt as the world
grapples with the Novel Coronavirus pandemic which has forced people in their homes and out of their workplaces.
This has resulted in a major slowdown across industries, including automotive. So far, there isn’t a definitive timeline
as to when will the situation go back to normal, the new normal!
Innovation is a founding principle of ABC Motors, and in these challenging times, the company needs to adapt and change
its ways of serving customers as quickly as possible in order to continue providing the best service and unique enriching
experience. With this in mind, the business is looking at all the opportunities to see how it can react to government and
authorities’ advices in the most positive way for their customers.
In line with its philosophy “We Care For You”, ABC Motors After Sales has tailor made an extra value-added service by
providing a Collection & Delivery Service. Should you need to stay at home or busy at your workplace, a team member picks
up and drops off your vehicle at your doorstep. The company hopes that this new way of serving its customers will help in
meeting your needs and expectations.
“In these challenging and unprecedented times,
we fully support our community to ensure that
the health and well-being of our customers and
employees remain our main priority.
We recognise that in these difficult circumstances,
our business still needs delivery of reliable
automotive services. We have therefore taken all
necessary steps to ensure safety of our customers
while delivering our products and services.
We call on everyone to adhere to all advices on
hygiene both at home and anywhere else. It is our
hope that you and your loved ones stay safe. “
SAFETY & CONTROL
INFRARED THERMOMETERS
Hand-held infrared thermometers have been deployed at all entrances
manned by trained personnel to monitor body temperature of all staff and
customers for quick isolation should signs of COVID-19 be identified.
HAND SANITIZERS
Hand sanitizers have been positioned at multiple points at the showroom,
reception and customer lounges.
HAND WASHING ZONES
Hand washing zones have been set up across the technical areas for use by
those going through the workshops.
VEHICLE CLEANING
Frequently touched parts of the vehicle especially door handles, steering
wheel and dashboard will be cleaned with non-corrosive sanitizers at
designated points of receipt and release of these vehicles.
INFORMING & CONTROL
Posters have likewise been placed at all commonly frequented areas around
the facilities to provide guidance on how to control the pandemic.
“We have examined
how our dealerships
usually operated,
and rest assured we
have implemented
cleaning practices
to help reduce the
spread of germs and
other health hazards
as recommended
by the authorities.
Repetitive cleaning
and sanitizing of all
frequently touched
surfaces, proper hand
washing, practising
social distancing
are some of the
mandatory practices
at ABC Motors.”
Shing Lam,
AfterSales Marketing,
ABC Motors Company Limited
Port Louis Service Center: Military Road, Port Louis
Phoenix Service Center: Motorway M1, Phoenix
+230 206 9926
+230 601 9999
[email protected]
nissan.mu
abcmotors.mu
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22
JUL 2020 N o 11