MOSCOW CONCIERGE ANNUAL MEETING
At the annual Moscow meeting of the Association Les Clefs d'or, which gathered more than 80 concierges from the cities of Russia and neighboring countries - Moscow, St. Petersburg, Samara, Kaliningrad, Baku, Sochi, Yerevan, Yalta and Tbilisi, and even from Bucharest, a lot of good news was heard. Still, the Association is developing quite quickly, steadily expanding the scope of work
Deputy chief Concierge of the St. Petersburg Four Seasons Natalia Emelyanenko told how the local project to create your own "city guide" in the format of the magazine "St. Petersburg digest". It comes out every quarter. The first edition was 3500 copies; the design of the second, summer issue has significantly "grown", and a professional photographer joined the creation of the issue. Digest in the Northern capital are interested-many museums themselves send their news and releases, without waiting for the deadline. The third, autumn, issue came out with a circulation of 7 thousand copies. Now we are working on the fourth, which is expected in the winter of 2018-2019. To date, the St. Petersburg digest of news from the Association Les Clefs d'or has already become a partner of the Mariinsky theatre. Launched and own page in Instagram.
Impressive work was done by Ukrainian colleagues, who created, in particular, the profile "Atlas of Ukraine", reflecting all the interesting events not only in Kiev and Kharkov, but also in other cities. The fact that many important local events do not get on the Internet, they are reported only in the local print media; and to convey this information to all concierges of the country – a serious task. It was very, very difficult to implement such a plan; however, it was possible.
The content is constantly updated, the information portal has already become a tangible help. A great job was done by the Concierge of Premier Palace hotel Kharkiv Vitaly Moroz, also a member of Les Clefs d'or, who regularly holds face-to-face meetings for colleagues in the Association who do not have the opportunity to go anywhere, in different cities of Ukraine.
An interesting project was launched in Baku, namely-Concierge Privilege, or"discount card of concierges". Details were specified by Erkin Aliyev: the essence is that the" Golden keys " are given discounts and bonuses in a variety of institutions – museums, restaurants, exhibitions, sporting events, etc.the Project is implemented with the support of government agencies, in order to include in the future in the list of options available to concierges and discount for movement on public transport.
Digest in the Northern capital are interested-many museums themselves send their news and releases, without waiting for the deadline. The third, autumn, issue came out with a circulation of 7 thousand copies. Now we are working on the fourth, which is expected in the winter of 2018-2019. To date, the St. Petersburg digest of news from the Association Les Clefs d'or has already become a partner of the Mariinsky theatre. Launched and own page in Instagram.
Impressive work was done by Ukrainian colleagues, who created, in particular, the profile "Atlas of Ukraine", reflecting all the interesting events not only in Kiev and Kharkov, but also in other cities. The fact that many important local events do not get on the Internet, they are reported only in the local print media and to convey this