Please meet Mikhail Yakushev. He is holding a position of the concierge at the Radisson Collection Hotel in Moscow. Also, on the 16th of March, after successfully passing the examination, he was privileged to join the professional community of the hotel concierges "Les Clefs d’Or". His professional carrier has started back in 2012 after he graduated from the Moscow State University of Tourism Industry. His path started with a bellboy position in Hotel Baltschug Kempinski, Moscow. Less than in a year, he got the opportunity to join the “Ukraina” Hotel ’s concierge team, the place where he is still serving to guests with the most special requests.