Les Clefs D'or Russia 2019 | Page 15

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We are happy to introduce Xenia Nikitina from Astoria Hotel, St.Petersburg. For the last 5 years, she has been working in this beautiful place. But Xenia came to the profession by chance.

Before Concierge Xenia had been working as a tour guide up to the moment when she came to the Astoria and she was offered the position of a Concierge. Xenia would never imagine that being a concierge will become her lifestyle rather than my job. Lady-concierge constantly develops her professional skills and develops professional skills, knowledge and outlook by attending different workshops, exhibitions, new places and traveling.